Identified - OPAQ's Endpoint Control on macOS currently requires a kernel extension, which is used to intercept and monitor traffic.

Starting with macOS Big Sur, Apple has deprecated a number of kernel programming interfaces (KPIs), including the ones used by Endpoint Control.

Our development team has been working on a new version of the Endpoint Agent for macOS, which utilizes the NetworkExtension API included with Big Sur.

The new version of the macOS Agent is currently being validated by our QA team, and will subsequently undergo internal beta testing prior to production release. We anticipate the release of this agent following the Thanksgiving maintenance moratorium (after Dec 1).

Until the new version is released, we advise customers utilizing Endpoint Control not to upgrade to macOS Big Sur.

Additional updates will be provided as they become available.

We apologize for any inconvenience.

If you have any questions, please contact the OPĀQ Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email support@opaqnetworks.com and reference ticket #27777.
Nov 19, 16:55 UTC
OPAQ Global IP Backbone ? Operational
90 days ago
100.0 % uptime
Today
OPAQ Cloud Regions Operational
90 days ago
100.0 % uptime
Today
US EAST - IAD Operational
90 days ago
100.0 % uptime
Today
US EAST - NYC ? Operational
90 days ago
100.0 % uptime
Today
US CENTRAL - CHI Operational
90 days ago
100.0 % uptime
Today
US WEST - LAX Operational
90 days ago
100.0 % uptime
Today
EUROPE - AMS Operational
90 days ago
100.0 % uptime
Today
US EAST - NY2 ? Operational
90 days ago
100.0 % uptime
Today
Web Application Firewall ? Operational
90 days ago
100.0 % uptime
Today
OPAQ 360 Cloud Console Operational
90 days ago
100.0 % uptime
Today
Configuration ? Operational
Analytics ? Operational
Agent View ? Operational
Reporting ? Operational
Log Forwarding Operational
90 days ago
100.0 % uptime
Today
VPN Tunnel Monitoring Operational
90 days ago
100.0 % uptime
Today
Endpoint Agent Operational
90 days ago
100.0 % uptime
Today
Endpoint Control Operational
Endpoint Protect Operational
Endpoint (VPN) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 06:00 UTC
Scheduled - Anticipated Impact: Potential for Endpoint Control related tabs in the Cloud Console and/or Controllers to be unreachable for up to 5 minutes while updates are being performed.


Our Operations team will be performing a software update for the OPAQ Endpoint Control servers. For up to 5 minutes during the maintenance window, the Endpoint Control tabs in the Cloud Console and/or controllers may be unreachable. In the event a controller is unreachable, OPAQ Endpoint Control Agents will default to an open policy. No further impact is expected.If you have any questions regarding this maintenance, please contact the OPĀQ Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email support@opaqnetworks.com and reference ticket #28774.
Jan 6, 21:28 UTC
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Completed - This has been postponed to a later date.
Jan 7, 20:44 UTC
Scheduled - Severity: Low
Services: Endpoint Agent (Control, Protect, VPN) on Mac platforms

A new version of the OPAQ agent for Mac (version 3.11.1) platforms will be released. Agents will automatically check for updates between 9-11am (local system time). If a user is connected to Protect or VPN, they will be asked if they want to install the update, otherwise the updates will be installed automatically.

If you have any questions, please contact the OPĀQ Security & Network Operations Center (SNOC) at 703-574-2555 x1 or email support@opaqnetworks.com and reference ticket #28794.
Jan 7, 16:03 UTC
Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.